Shipping Policy

At SkyHeaven Decor, we aim to deliver your orders safely, promptly, and with complete transparency. Please review our Shipping Policy to understand how we handle deliveries across Pakistan.

1. Shipping Coverage

We currently ship to all major cities and regions within Pakistan. International shipping is not available at this time.

2. Shipping Charges

We are pleased to offer free shipping across Pakistan, regardless of order value or location.

3. Delivery Timeframe
  • Orders are typically delivered within 5–7 business days after dispatch.

  • Delivery times may vary depending on your location, courier operations, and unforeseen circumstances.

4. Order Processing

All orders are processed as quickly as possible. Once your order is dispatched, you will receive a confirmation email or SMS. If tracking information is available, it will be shared with you automatically.

5. Delays & Exceptions

Please note that deliveries may take longer in the following cases:

  • Remote or rural areas

  • Public holidays or national events

  • Unforeseen delays from courier services or external factors (e.g., weather conditions)

We appreciate your patience and understanding in such situations.

6. Damaged or Lost Packages

We take great care to ensure your order reaches you safely. However, if your package arrives damaged, or is lost in transit by the courier, please refer to our Return & Refund Policy for detailed instructions on how to proceed.

7. Incorrect or Defective Deliveries

In case you receive the wrong product or a defective item, please follow the steps outlined in our Return & Refund Policy to request a replacement or refund.

8. Contact Us

For any questions regarding your order or shipping, you can reach us at:
📧 Email: info@skyheavendecor.com
📞 Phone/WhatsApp: 0336-1087499

We’re always here to help ensure your shopping experience at SkyHeaven Decor is smooth and hassle-free.